Company Information

“Ride the Unseen”

Business owner: Britt Govaert
Company number: 1042.415.547
Email: Britt@ridetheunseen.com
Website: www.ridetheunseen.com

Ride the Unseen is a Belgian-based travel intermediary promoting and facilitating horseback riding experiences operated by carefully selected local partners.

Legal Information

1. About “Ride the Unseen”

“Ride the Unseen” acts as an intermediary between travellers and local horseback riding operators.

“Ride the Unseen” does not directly organise, own or operate the horseback expeditions, accommodation, transport services, horses or activities presented on this website. These services are provided by independent local partners.

By submitting a booking request, travellers acknowledge that the travel services are ultimately delivered by the local operator.

2. Booking Request

Submitting the contact form does not constitute a confirmed booking.

After receiving a request, “Ride the Unseen” will:

  • discuss availability with the local partner;

  • provide pricing and travel information;

  • facilitate communication between traveller and local operator;

  • assist with practical travel arrangements when requested.

A booking is only considered confirmed once the local operator has accepted the reservation and any required deposit has been received.

3. Prices

All prices displayed are indicative and subject to confirmation by the local operator.

Prices may vary due to:

  • seasonal changes;

  • currency fluctuations;

  • availability;

  • supplier adjustments.

The final confirmed quotation will always prevail.

4. Health & Fitness Requirements

Horseback expeditions involve physical activity and participation in remote mountain environments.

Travellers are responsible for ensuring that:

  • they are in suitable physical condition;

  • they have adequate riding experience where required;

  • they disclose relevant medical conditions;

  • they follow all safety instructions provided by guides and organisers.

“Ride the Unseen” reserves the right to refuse participation where safety may be compromised.

5. Travel Insurance

Participants are strongly advised to obtain comprehensive travel insurance covering:

  • medical expenses;

  • repatriation;

  • cancellation;

  • personal liability;

  • equestrian activities.

6. Liability

“Ride the Unseen” selects its local partners with care.

However, “Ride the Unseen” cannot be held liable for:

  • accidents occurring during the expedition;

  • injury to participants;

  • loss, theft or damage of personal belongings;

  • delays caused by airlines, ferries or transport providers;

  • weather-related disruptions;

  • decisions taken by local authorities;

  • actions or omissions of independent third-party service providers.

Participation in horseback riding activities is undertaken at the traveller's own risk.

7. Changes or Cancellations

Cancellation and amendment policies are determined by the local operator and will be communicated before confirmation of the booking.

Any refunds remain subject to the conditions applied by the local service provider.

8. Force Majeure

Neither “Ride the Unseen” nor the local operator shall be liable for failure to perform obligations caused by circumstances beyond reasonable control, including:

  • extreme weather;

  • natural disasters;

  • pandemics;

  • political instability;

  • governmental restrictions;

  • transportation disruptions.

9. Governing Law

These terms shall be governed by Belgian law.

Any disputes shall be subject to the competent courts of Belgium.

Terms & Conditions

Who we are

“Ride the Unseen” respects your privacy and processes personal data in accordance with applicable European data protection legislation (GDPR).

What data we collect

When you contact us, we may collect:

  • name;

  • email address;

  • telephone number;

  • country of residence;

  • travel preferences;

  • riding experience;

  • information voluntarily provided through contact forms.

Why we collect your data

We use your information to:

  • respond to enquiries;

  • prepare travel proposals;

  • facilitate communication with local partners;

  • manage bookings;

  • improve our services.

Sharing of data

To organise your requested travel experience, your information may be shared with selected local partners in Albania.

We never sell personal data to third parties.

Data retention

Personal data is retained only as long as reasonably necessary for the purposes for which it was collected and to comply with legal obligations.

Your rights

You have the right to:

  • access your personal data;

  • request correction;

  • request deletion;

  • withdraw consent;

  • lodge a complaint with the competent data protection authority.

For privacy-related questions, contact:

Britt@ridetheunseen.com

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